Refund policy

At The Rustic Blonde, our goal is to make your online shopping experience as enjoyable as possible. That's why, if you are not completely satisfied with your purchase, we will gladly accept returns on a case by case basis up to 7 days after delivery. You must return the goods in the condition that you received them and postage for returns will be the responsibility of the person returning the item . We shall not accept used products or those sent in an unsuitable condition.

Please email us with your name, phone number and order number and we shall contact you within 24 hours.

Before submitting a return request, we ask that you reference our blog posts regarding candle care if there are any concerns with the performance of your candle. Many candle issues can be addressed with simple fixes that you will find there!